Christmas
Our delivery times stay consistent, despite our delivery partners encountering more demands before Christmas.
Current delivery time
Good, no delay.
+420774778797
orders@remote-control-world.eu
FAQ
Delivery
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How to search
1. Use remote control model
eq. model
BN59-01259B
, you can try:
BN59-01259B,
BN59-
01259B
BN59-0
1259B,
BN59-
01259
B
2. Use device model
eq. model
KDL-60W855B
, you can try
KDL-60W855B,
KDL-
60W855B
KDL-60
W855B,
KDL-60
W855
B
Not sure if you found the correct one? Contact us via chat or email!
Our experts will help you find what you're looking for.
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Audio
DVD, STB, VCR
Gates, Doors
Air conditioning
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Contact information
Phone
+420
774 778 797
+420
602 507 500
If we are busy, hang up and wait, we call back to missed calls regularly
Email
orders@remote-control-world.eu
Store address
Remote Control World
VAT Electronic s.r.o.
Korejská 15
70200 Ostrava
Czech Republic, Europe (EU)
Photo of the store
×
Remote Control World building
Business hours
Mo-Thu: 8-16
Fri: 8-15
Opening hours of the service center and shop (GMT+1)
VAT Electronic s.r.o.
Korejská 724/15, 70200 Ostrava
Czech Republic, Europe (EU)
VAT ID: CZ28582543
We are VAT payers
The company is registered under the file number: C 33033 at the Regional Court in Ostrava.
Date of creation and registration: 18 April 2009
Bank money transfers (payments in EUR):
Ostsächsische Sparkasse Dresden
IBAN: DE95 8505 0300 0221 2670 34
BIC/SWIFT: OSDDDE81XXX
PayPal
E-mail for payments:
orders@remote-control-world.eu
Escalating the issue
Our primary goal is for everyone to have a remote control that works exactly as they want to. If you encounter a problem that our customer support has not been able to solve, or you are not satisfied with the way our customer support handled the situation,
you can contact the owner, Electronics engineer Bc. Katerina Kulhánková.
Problems that Mrs. Kulhánková will help you with
lack of respectful behaviour
lack of effective problem-solving
incompetent or inadequate response
misunderstanding my problem
abnormal / complex issues or unusual problems
suggestions for improvement
Mrs. Kulhánková won't:
find out the state of my parcel
speed up the delivery
edit my order, change delivery address
handle return process, exchange purchased products
send product manual
You are more than welcome to contact the management directly however you will always be asked who you discussed the issue with in the first place. Please also include the name of the customer service employee you were not satisfied with.
Contact email:
management@remote-control-world.eu
Please use
Claim - Customer support #ORDER_NUMBER
as a subject and use your own order number as a reference
Contact Us
Fill the form below and submit the make and model of your device. We will email you the type and price of the remote, which you can then order
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